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Contact us

Tel: (852) 3197 8188

  • Press “1” for Fleet Card enquiries

  • Press “2” for Discount Card enquiries

  • Press “3” for Smiles Card enquiries

  • Press “4” for service station related enquiries

Email: hkretailhotline@exxonmobil.com

Service Hours:

  • 9am-7pm, Mondays - Fridays

  • 8am-1pm, Saturdays

  • Closed on Sundays and public holidays

For security reasons, please do not put your full credit card number in your email or fax to us. If your query is related to payment and you consider it necessary to provide credit card information, please provide only the last 4 digits of your credit card number.

Tel: 800 960 518

Fax: 800 960 520

Email: Customer_HongKong@essocard.com.hk

Email: hk.contactus@essosmilesrewards.com

We would like to hear how we can improve to provide you with a better experience.

http://www.essofeedback.com.hk/

For Facebook, please inbox us with your contact information, we will get back to you soon.

https://www.facebook.com/EssoHongKong/

Tel: (852) 2172 8488

Email: emhkpga@exxonmobil.com.cn


We provide quality fuel solutions for wide-ranging commercial needs, including gasoline, diesel, and automotive liquefied petroleum gas (auto-LPG).

Learn more or contact us here.

Tel: (852) 2172 8300